It Starts With Open-Book Management
Open-book management is where our process starts, but it far exceeds the simple definition of “sharing financial information with employees.” Open-book isn’t just about opening your financials to your employees. It’s about responsibility, ownership, results and growth. All of these things can come together to drive the needle forward in your organization. With proper training and knowledge, all levels of your business start to act and engage just like the owner, or leadership.
Beyond Open-Book
For nearly forty years, we’ve been known as the “open-book people.” For the record, the term open-book management (OBM) was coined by John Case of Inc. Magazine back in the 1990s. The name stuck. In fact, Case wrote the groundbreaking book Open Book Management: The Coming Business Revolution about companies that practiced OBM like SRC. With SRC’s approach to OBM and GGOB’s outreach to help others, Jack Stack was dubbed the “Father of Open-Book Management” by Inc. But if you ask Jack what he thinks of OBM, he’ll tell you "it’s not just about opening the books! Financial transparency is worthless without education, accountability, and reward."
The only way to see your people and your organization grow and transform is to teach employees how business works. We’ve learned that the term open-book management can mean different things to different people.
“I fell in love with being a businessperson, and I didn’t want to be a happy-face HR den mother anymore. I also fell in love with explaining very clearly and fully to everyone in the company why we were making the decisions we were, how they could best participate in achieving our goals, and what the obstacles would be.”
- Patty McCord, Author and Creator of the Netflix Culture Deck
The Great Game of Business goes far beyond simply opening up the books. Sharing financial information does not necessarily mean employees understand or realize how their daily actions and decisions affect financial performance or the health of the company. The Great Game of Business is not a spectator sport. It’s about understanding how the business works, what the employees’ role is in it, and how they can take action.
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